Terms & Conditions
1. General
a) The use of this website is subject to the following terms and conditions.
b) By purchasing our products or using our services, you will be subject to the following terms and conditions.
c) We reserve the right to make changes to the website, Terms & Conditions without notice.
d) The contents of this website may be used by customers only for personal use. None of our content may be used for commercial or business purposes without our written permission.
e) The terms and conditions will be governed according to English Law. If any part of these terms and conditions is invalid, the remainder will continue to apply.
f) All orders delivered to UK and EU addresses include VAT at the prevailing UK rate of 17.5% from 1st January 2010. Prices are valid for orders delivered outside the UK and EU, and exclude UK VAT.
2. Terms of Sales
a) Prices and product descriptions are subject to change. While we will be as accurate as possible, there may be errors in the product images, prices and product details.
b) When you place an order on our website, we will send you a confirmation of your order which does not constitute a contract. The contract is entered when payment is received.
c) Your credit/debit card will be debited when the order is placed though our website or on the telephone.
d) We reserve the right to reject or cancel any orders placed.
e) By purchasing products on our website or over telephone, using a credit or debit card you are confirming that the card being used is yours & that you have no objections to us performing any authorization checks which we deem necessary.
f) The responsibility and ownership for the products transfers to the customer upon delivery. Liability for items which are lost or damaged after delivery is the responsibility of the customer.
g) All purchases are subject to our Returns Policy.
h) Customers are expected to pay for return of goods. The exception is when wrong goods were received or if they are damaged.
3. Privacy Policy
a) We will not pass your personal details to any third party without your permission.
b) We will from time to time send you promotional emails on our products and services using the email addresses and contact details you provided through our website or by telephone.
c) We will collect information and statistics on the website, to improve the products and services offered to our customers.
d) If you wish to remove any personal information stored by Zeleb, please contact us here
e) Your Credit/Debit Card details will not be stored on our servers.
4. Disclaimer
a) Delivery times cannot be guaranteed however refunds are available for late deliveries. ZELEB will not be liable for any additional costs incurred by the customer for late deliveries.
b) Zeleb.co.uk will not be liable for any direct or indirect damages/loss that occurs from the use of our products or our service..
c) The products in this website are provided "as is" and without warranties of any kind, whether expressed or implied.
5. Complaints
a) Zeleb.co.uk take all complaints seriously, and will endeavor to respond to all complaints or queries within 5 business days
b) You may contact us with your complaints usng our online contact form for prompt response.
5. Delivery and Returns
a) The delivery policy can be read here.
b) The returns policy can be read here.
