Final Sale
0000000CONTACT US
Welcome to ZELEB    Join | Login
View My Shopping Bag
0 Items -Total £0

Help and Information

Click on any subject below to be taken to the appropriate section.

If you are cannot find the information you need, please contact customer services by clicking here.

Cancel an order

back to top

Change an order

back to top

Delivery

back to top

Ordering problem

back to top

Payment problems

back to top

Product enquiry

  • The item I want is out of stock.
  • We are continuously restocking, especially those items which are in high demand. Out of stock items are usually restocked within 14 days. Please contact us or leave your email address for items that you are interested in but are not in stock. We will notify you before they are put on sale for your chance to buy.
  • I need more information about a product
  • Please contact us with the product code to find out more information. Generally, all the information about a product will be shown on the product detail pages. Generally, all the information about a product will be shown on the product detail pages. Please contact us with the product code to find out more information if there are additional details that you need.

back to top

Refunds

back to top

Returns

back to top

Technical problems

  • I cannot login to my account.
  • Please check that you have entered the correct user names and password. If you are not sure about your password, you may retrieve the password by clicking the "Forgot Password?" button at the login page.

back to top

Care and Cleaning

  • How do i clean my dress?
  • Most dresses can be dry cleaned from your high street dry cleaner. But if you are unsure or if the dress has any embellishments such as sequins, jewels or beading please use a GreenEarth (Silicon based) dry cleaner. Click here for a list of UK cleaners.

back to top

Website problem

  • Your website does not display correctly.
  • Please contact us with details of the problem, and with the name and version opf your browser. Otherwise for a quick resolution please upgrade your internet explorer or mozilla firefox browsers to the latest versions available.

back to top

Other subjects

back to top